1.1. Protecting your privacy and keeping your personal information confidential is very important to us. This Privacy Policy ("Policy") sets out how we collect and manage your personal and sensitive information.
1.2. In this Policy, we use the terms "we" "us" "our" or "RemoteFX" to refer to RemoteFX group and its related companies. Our company are name as per registered by our operation in Malaysia as "Aisoft Technology Sdn. Bhd.", under registration number of 1551348-X of SSM Malaysia.
1.3. Personal information is any information or opinion about you that is capable (or reasonably capable) of identifying you, whether the information or opinion is true or not, and regardless of whether the information is recorded in a material form.
1.4. Sensitive information includes things like your racial or ethnic origin, political opinions or membership of political associations, religious or philosophical beliefs, membership of a professional or trade association or trade union, sexual orientation or criminal record. Your health, genetic and biometric information and biometric templates are also sensitive information. Sensitive information is also personal information for the purposes of the Privacy Act.
1.5. We collect personal and/or sensitive information to provide you with the products and services that you ask for, as well as information about products and services offered by us or third parties.
1.6. We may use your personal and/or sensitive information to administer our products and services, for prudential and risk management purposes and, unless you tell us otherwise, to provide you with related marketing information. We also use the information we hold to help detect and prevent illegal activity. We cooperate with police and other enforcement bodies as required by law.
1.7. We disclose relevant personal information to external organizations that help us provide services. These organizations are bound by confidentiality arrangements. They may include over- seas organizations.
2.1. We ensure that the personal information we collect, and handle is accurate, up to date, complete and relevant.
2.2. Please contact us if any of the details you have provided to us change or if you believe that the information we have about you isn't accurate or up to date.
3.1.We're committed to protecting the personal information we hold about you from misuse, unauthorized access and disclosure.
3.2.We've implemented a range of practices and policies to provide a robust security environment. We ensure the on-going adequacy of these measures by regularly reviewing them.
3.3.Our security measures include:
3.3.1.Educating our employees about their obligations when they collect and handle personal information;
3.3.2.Requiring our employees to use passwords when accessing our systems;
3.3.3.Encrypting data sent from your computer to our systems during internet transactions and client access codes transmitted across networks;
3.3.4.Employing firewalls, intrusion detection systems and virus scanning tools to protect against unauthorized persons and viruses from entering our systems;
3.3.5.Using dedicated secure networks or encryption when we transmit electronic data for purposes of outsourcing; and
3.3.6.Practicing a clean desk policy for all premises and providing secure storage for physical records.
Any question please addressed to [email protected]
Last update: April 2024